Insurance companies today sell many products to the same customers. Service across the board on all products they sell is an absolute requirement. This is the new buzz word in insurance "Table Top Product Service"
The Insurance repair programs have a list of service providers that they use. The service providers are in a rotation. The losses are assigned within the rotation. Some insurance companies are now just assigning losses to the top service provider. Second, Third and Fourth best service providers will not receive assignments.
When you have an insurance loss ask the insurance company for the top service provider, or better yet ask for the top three and look up their public websites. Who are these service providers? Are they the top service provider in the marketplace? Are they full service where you are making one telephone call for all of your needs?
Remember you have a choice and you should utilize it.
Donn Peacock
Owner
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