I called one of my project managers tonight who had been working on a fire that happened last night. The entire home is burned out and the people are at a hotel.
Our project manager was not worried about rebuilding the home but was taking the fire victims son to a store so he could buy tennis shoes and a shirt to be able to go to work tonight.
Yes she helped get the job started by working through all of the particular details that we follow but I was very impressed with the level of caring that she provided people truly in need.
I am very proud of the caliber of employees who are truly caring such a time.
Bay Area Disaster Relief
800-640-9536
Wednesday, October 21, 2009
Saturday, October 17, 2009
Why close for nights and Weekends
We have so many crews working every night and every weekend we just decided,
"Why Close"
It just does not make sense for us to close when our customers need us 24 hours a day.
We now have Emergency Service and Construction Managers and crews working seven days a week. When you want a weekend appointment we will be there for you. We have managers working every day.
Our Emergency Crews are always working. Call us anytime.
We do not have working hours. We work when you need us.
Bay Area Disaster Relief
800-640-9536
"Why Close"
It just does not make sense for us to close when our customers need us 24 hours a day.
We now have Emergency Service and Construction Managers and crews working seven days a week. When you want a weekend appointment we will be there for you. We have managers working every day.
Our Emergency Crews are always working. Call us anytime.
We do not have working hours. We work when you need us.
Bay Area Disaster Relief
800-640-9536
Tuesday, October 6, 2009
Clean or Nonsalvage Contents
When a fire affects your home the smoke permeates all of the belongings or what we call your contents.
The big question is do you clean all of the contents or do you declare them non-salvagaable and have the insurance company pay to replace them (this assumes you have the proper contents coverage). In most cases you will not receive the check until you can show receipts proving that you have purchased the items.
We at Bay Area Disaster Relief have specialized equipment to perform detailed cleaning of all but the most severely damaged items. We believe that you want to keep photos and family heirlooms. We believe that you want us to clean your most treasured items.
We provide value in the contents part of your insurance claim.
Bay Area Disaster Relief
800-640-9536
The big question is do you clean all of the contents or do you declare them non-salvagaable and have the insurance company pay to replace them (this assumes you have the proper contents coverage). In most cases you will not receive the check until you can show receipts proving that you have purchased the items.
We at Bay Area Disaster Relief have specialized equipment to perform detailed cleaning of all but the most severely damaged items. We believe that you want to keep photos and family heirlooms. We believe that you want us to clean your most treasured items.
We provide value in the contents part of your insurance claim.
Bay Area Disaster Relief
800-640-9536
Monday, October 5, 2009
24 Hour Estimates
Why wait for Scopes and Estimates. When you are looking for a complete scope of work with itemized pricing you want it now. The last thing you are looking for is an excuse of why it will take a week or more.
We will give you a complete scope and price now with urgency.
Give us a call.
Bay Area Disaster Relief
800-640-9536
We will give you a complete scope and price now with urgency.
Give us a call.
Bay Area Disaster Relief
800-640-9536
Thursday, October 1, 2009
How long does it take for a drying company to show up at your home?
When you call a drying company (Restoration Company) to come to an emergency it should take no more than 60 total minutes from the time of your call to arrive at your home.
We see so many situations where the company called takes 3-4 hours or sometimes even over night. Today we saw a job where the emergency company didn't arrive until the next day and only sent a project manager to "sign the job". They still had not started two days later.
Call companies that will respond immediately. We actually take the word "Emergency" to heart.
Bay Area Disaster Relief
800-640-9536
We see so many situations where the company called takes 3-4 hours or sometimes even over night. Today we saw a job where the emergency company didn't arrive until the next day and only sent a project manager to "sign the job". They still had not started two days later.
Call companies that will respond immediately. We actually take the word "Emergency" to heart.
Bay Area Disaster Relief
800-640-9536
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