Saturday, May 26, 2012

Corporate Image or the Individual Standing at Your Door?

The large insurance restoration national franchises try to sell image and branding. For image and branding you will pay 5% to 10% more as that is the typical fee that the local franchisee has to pay to the national company for branding. Local insurance restoration companies start the work with a price advantage of 5% to 10%.

In many cases the local franchisee of a national company has no experience in the insurance restoration business but thinks that once he pays for the territory the work will come from all the national insurance companies.

The person that is actually standing at your door when you need service is who you are working with and relying on.  At that moment none of the national image or posturing makes any difference. Your service and experience starts now. 

Calling Bay Area Disaster Relief  places a person at your door with 16 years of actual experience. (All of the franchise companies work on telling you they have 42 years of experience but they have only been in business 5 or telling you they have 15 years of experience but the guy at you door has been in the business 6 months.)

Ask the tough questions and know what and who you are working with.

Bay Area Disaster Relief
800-640-9536

Water Extraction

Water Extraction - Insist on a proper through extraction of water

The first step in a successful dry out of a home or building is the proper removal and /or extraction of water. It is 500 times less expensive to extract water from a structure than it is to remove it through evaporation, air movement and dehumidification.

Portable extraction units are fine in a small isolated water loss but nothing beats a high power industrial vacuum with a huge amount of lift. The professional will show up with the proper extraction equipment first, then dehumidification will be set and then air movement.

Call the professionals at Bay Area Disaster Relief. The proper equipment and process does not cost any more.

Saturday, June 25, 2011

Commercial Temporary Power

We are providing temporary power in a 240 unit Retirement Community. There was a power failure at 8:00pm at night. We were called at 11:30 pm that same night. We delivered a 1 megawatt deisel generator and had the community running at 5:30am the next morning in time for the staff to cook breakfast. This generator was then switched out for a 2 megawatt unit the following night and the entire facility was at full power.Not a hitch with all residences completely satisfied. We are even getting daily hugs from the residences and are being honored at the annual Hoe Down this Sunday. This experience has been so fullfilling for our company.

We have a youtube posted showing the unit. All involved including the owner, insurance adjuster and managers of the facility have praised us for the quick professional response.

We are the experts when your power to any building is interrupted.

http://www.youtube.com/watch?v=laeKjPJxxrU

Call Bay Area Disaster Relief 800-640-9536

Monday, December 20, 2010

Why do you want a one stop shop for contents restoration?

The restoration of your contents after a home fire is a complicated process, something you may do once in a lifetime. Calling a professional company that handles all facets of the packing, cleaning, restoration and storage is paramount to the success of the ordeal. Yes we call it an ordeal. there are many parts and pieces that you need to consider.

Bay Area Disaster Relief is an expert in the contents field and can advise you every step of the way so you can make informed decisions. We work for you and are respectful of you personal property and the proper techniques of cleaning so that your items are returned to pre-loss condition.

Many of our competitors use subcontractors for the restoration of electronics, clothing, furniture as well as the packing and storage. Not Bay Area Disaster Relief, every part and parcel of the work is done with our company employed experts. We have employees who have been performing this work for over 20 years, yes experts with hands on experience.

Bay Area Disaster Relief has restored 100 year old antique chandeliers, figurines from the turn of the century, valuable personal papers, computers from entire server rooms with research data valued at over $100 million, antique dolls, and the most personal of items. Yes we will restore the kids favorite blankie and bear.

Call us for a tour of our mobile processing facility. We are the only company that will actually show you our facility because it is the most complete and capable processing facility in the Western United States.

We work with all major insurance companies and will bill them directly.

Saturday, October 16, 2010

Urgency as a way of life!

You will never hear us say "We will take care of it later". I had a customer call us up on Friday at 5:45 pm. She was having a problem with her contents restoration. She was facing the weekend with the problem. She got me on the phone through our answering service. The first thing she wanted to know was who she was talking with. I answered, "I am the owner of the company". She was surprised to get the owner at that time but I told her I would see to it that this situation was taken care of immediately. She was elated and relieved. Her problem was taken care of as I dispatched a qualified person to her home within five minutes.

The customer proceeded to tell me (since she had the owner on the phone) what a great job we had done and how pleased she was with everything that she experienced with the company.

What a great way to start the weekend!

Call us, we are here to provide excellent service and stand behind our work.

Saturday, July 3, 2010

Working the Holiday to Assist You

We at Bay Area Disaster Relief are working the Memorial Day Holiday 24/7/365 to assist our customers and clients. Our processing facility is open 24 hours, we have project managers and emergency services technicians on call ready to respond and the owners are tracking all jobs that are on going or new this weekend to insure a high quality of service.

"We never close"

Managers are standing by to help you!

Tuesday, June 29, 2010

Commercial Emergency Services

We have many commercial accounts and work on emergency losses through out the entire Bay Area. We recently worked on a multiple sewage loss within the same building and completely satisfied our client. We worked through the weekend so the tenants were able to continue business as usual on Monday.

We have worked on turn key commercial water losses where the property was dried and repaired within a few days with one telephone call and an extremely reasonable price.

It makes a difference when the people you are working with are excited about the work they perform on a daily basis.