Adjuster Satisfaction Call

The following were notes from a call that a Top five Insurance Company Field adjuster made to our office.

The names will be removed for privacy

Bob Bxxxx from a top five insurance just called me to tell me that he stopped by the Kxxx job yesterday and the hardwood floor work we did was beautiful... just awesome.

Satisfied customers and third parties is our priority.

Donn Peacock
Owner

Structural Cleaning after a Fire

All surfaces that are affected within a home should be cleaned after a residential fire. This includes all of the fixtures such as lights, plumbing fixtures, appliances, walls, floors, tiles, counters.

The home should be deodorized to eliminate odors that will occur as climate changes affect the area.

In the event the heating system was cycling air through the system during the fire the heating system would need to be thoroughly cleaned at the same time.

The extent of cleaning and repair will dictate weather a pack out of the home is necessary.

Donn Peacock
Owner

Packout of Personal Property in a Residential Fire

When the inside of your home suffers a fire loss with smoke present throughout the home a cleaning of all contents is vital. Smoke is attracted to cool places within the home, not only other rooms but plug sockets, closets, the attic to name a few.

The home needs to be "Packed Out" and all of the items within the home professionally cleaned. The process includes, inventory of all items, packing of items, moving into a truck to transport, moving from truck to contents cleaning facility, unpacking, cleaning of the items, repacking, storage of items until the repair within the home is completed, packing the truck with items for return, moving of items back into the home, reset of all personal property.

This is a time consuming meticulous process. You need to be sure all of the individual processes are completed properly in order to restore your belongings to pre loss condition.

Donn Peacock
Owner