In the same manner that you manage your Insurance Restoration Contractor you must manage your insurance adjuster. The adjuster should be held to the same standard as all service providers.
Return calls promptly
Be aware of customer service issues
Settle the claim promptly
Be knowledgeable of the process of restoration
Utilize the highest quality vendor available in the market
Answer the phone during business hours
Keep the customers needs foremost in their minds and actions
All service providers are not cut from the same mold. This includes insurance adjusters, some are great and some are not.
We at Paul Davis Restoration & Remodeling will assist the insureds during the settlement of the claim.
Donn Peacock
Owner
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