One of my project managers Christina was working for a woman who had been married for 60 years. Her husband died about six months ago and she had the obituary saved in her home. This was very important to her and included a picture of her husband whom she loved dearly and shared her life with.
The woman had a water loss in her home that we worked on. The obituary was destroyed during the loss and the woman was heartbroken. The woman had tried to replace the obituary but was not successful. Christina, our Project Manager, contacted the San Jose Mercury News and obtained a copy of the newspaper which included the obituary. She cut it out, laminated it and stopped by the woman's home to give it to her. The woman cried, the two of them had a hug fest and placed the copy on the mantle of her home. This is a moving experience that our project manager Christina performed. It demonstrates the caliber of person she is and how she truly cares for her customers as if they were family.
I love this story and I love the people who work for me.
You just can't teach compassion and caring.
Donn Peacock
Owner
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