Wednesday, March 25, 2009

State of Mind in a Fire Loss

Fire loss victims are in a delicate state of mind in the midst of the loss.

The items they need to have immediately processed, cleaned, dried and protected are items such as family photos, heirlooms, religious artifacts, old books, family papers, jewelery, and their most personal items. Too many times they are bombarded with "helpful friends, family and/or neighbors" opinions of what needs to take place. They become confused when non professionals give opinions and are overly critical of what is taking place.

The damaged property needs to be secured and dried immediately. Leave items such as clothing in the home and let professional companies deodorize and clean. Do not take items of clothing to friends or relatives houses. You will cross contaminate other homes with the smoke infected items. Photos can be removed and dried and cleaned by professionals. Personal property should be inventoried removed to safekeeping cleaned and stored.

Concerned relatives, friends or unsuspecting individuals who slow the process are allowing additional damage to the items. This is called secondary damage. Allow the professional companies to process your items quickly. "Time is of the essence."

To many times the process is slowed by helpful friends or relatives who may not trust the insurance restoration professional. Find the best company you can and let them do the work. Find a company that will work for you and help you to restore your personal property to the condition you are entitled to.

Donn Peacock
Owner

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