Is there content on the web site?

When you are searching for an Insurance Restoration Contractor are you evaluating who they are through their web site? Is there real content on the site or is it bells, whistles and mirrors?

The company should be stating the jobs they have completed to date. What is their actual experience? Have they completed a lot of relevant work and are their customers satisfied? Does the company have highly qualified technicians who are trained or is all their money spent on marketing? Many companies do not train their employees. Many companies spend a lot of their money marketing insurance companies but little to train employees or provide you with a quality experience.

At Paul Davis Restoration & Remodeling training is not a once a year event. Training is a weekly scheduled meeting with every employee in the company. We are dedicated to your satisfaction and a Wow Customer Experience.

We have documented customer satisfaction reports with CSAA insurance company over a three year period. We completed over 100 jobs per year (one year 162) with an evaluation of 1 - 10 in 2003 we had an average score of 7.38; in 2008 we had an average score of 8.66; in 2009 year to date we had an average score of 9.1. What does this say? It says that our customer service training has improved our customer satisfaction dramatically.

Call us and we will show you what we can do!

Donn Peacock

Owner