Get references, that age old adage. Yes we believe in you checking out the company you are using.
- What is the quality of the installed work?
- Does the company providing service have a superior Better Business Bureau Rating?
- Does the company return your phone calls promptly?
- Are the workers in your home subject to background checks?
- Does the company pay their bills promptly?
- Is your contractor or emergency services provider focused on the entire customer experience?
- Is the owner of the company fully engaged in the business and dedicated to your complete satisfaction?
- Have you done a surprise site visit to the contractors office (a good indication of the state of the business and their philosophy of customer satisfaction)?
- How long have they been in business?
- Do they have the capital to complete the job?
- What is the condition of their equipment including trucks?
- Are they truly a "Going Concern"?
- Does the company have a banking relationship?
Your home is in many cases the largest single investment your family has.
Check out your contractor, know in your own heart which contractor is right for you.
You have a choice,
Donn Peacock
Owner
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