Certifications - What does it mean?

In the Insurance Restoration Industry there is a training and certification group that is the main certification body called the IICRC (Institute of Inspection Cleaning and Restoration Certification). Professional companies in our industry send their managers and technicians to this organization to train and certify.

We at Paul Davis Restoration conduct these schools through certified instructors and provide training for all of our employees. Many times a company will say they are certified but only one manager in the company holds a certification. In some companies they have no certified employees or as we call them technicians.

It is important to be sure that the technician on your job is certified and trained in what he or she is doing not just the manager. This quite simply is called "raising the bar."

A certified Technician by IICRC Standards is:

• Qualified by service and examination with a satisfactory score to ascertain their competency.
• Demonstrated a through and working knowledge of cleaning and restoration techniques to the satisfaction of an approved IICRC instructor.
• Pledged themselves to strive constantly to promote the goodwill of those they serve and to use their best talents to preserve by proper care the properties of their customers.
• Agreed to subscribe and continue an effective training program approved be IICRC to upgrade themselves as a true professional.
• Pledged to hold above all else honesty and through workmanship in all their customer relations.

Ask all Emergency Services Technicians working in your home or business to show you their IICRC certification cards. They will be proud to do so.

My IICRC registration number is #28400

Donn Peacock

Owner