This is a letter sent to our company by a satisfied customer
To: Paul Davis CEO
RE: Restoration San Mateo County
From: June B-B, PH.D.
Subject: On-the-Job Performance/INTEGRITY
I wasn't surprised on your two employees, Alejandro and Elio getting the job done; particularly since Elio said, "We want to get the job done to the customer's satisfaction."
What did surprise me was their integrity. They refused a tip even to the point of letting me know that they had plenty of water and sandwiches!
It's been awhile since an on-the-job employee whom I may never see again, displayed that kind of integrity. I wanted you to know that with that kind of performance on-the-job, you should have no problem maintaining and attracting new customers.
Respectfully,
June B-B, PH.D.
160 XXXXX XXXXX Drive, Hillsborough, Ca 94010
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